- How Route’s claims process works
- How do I file a claim on behalf of my customer?
- Claim status definitions
- How to check status of a claim
- Deadlines to file a claim
- Why was my customer’s claim denied?
- Refunds, reorders, and other claims resolution options
- How reimbursements work with Route’s AIR (Automated Issue Resolution) integration
- ID verification process for customer claims
- How does Route handle chargebacks?