Route Mobile App
Information on visual tracking and the Route Mobile App
Package Tracking
- Route Sustainability Initiative
- Route Year in Review
- Linking your Amazon account
- Route Mobile App: Order Sharing
- How to unmark a package as delivered?
- How do I add tracking to an existing order?
Sign-up
- Route Mobile App: Privacy & Data FAQ
- Discover Following Feed FAQ
- Connecting an Email for Automatic Tracking
- Tracking with Route
- Is the Route app free?
- Does the Route app only work with Gmail?
Troubleshooting
- My order says that it is delivered, but I haven’t received it. What should I do?
- Why is my tracking not updating?
- Why is my order showing an incorrect delivery date or location?
- My shipping address is incorrect on my order. What do I do?
- Why is my order not appearing in the app?
- I’m having trouble logging into the Route app.