Support Menu

Contact Support

Why is Route Package Protection appearing as a product in my store?

Shopify has a closed-cart system, which is why Route is listed as a product in the store. This allows Route to increase the total cart value, but is calculated within retail value. This is what enables the customer to pay for the protection of their order.

To hide Route as a listed product in Shopify simply remove it from all collections on your store so Route's product page is not easily accessible. Read steps on how to hide Route as a product.