Support Menu

Contact Support

How to hide Route Package Protection as a product in my store

Shopify uses a 'closed-cart' system which forces Route to be an actual product in your store. This allows Route to increase the total-cart-value. This is what enables the customer to pay for protecting their order.

Note

Stores that offer a variety of products that have collections referencing specific items (e.g. Women's T-Shirts) and don't have a collection listed on their store which references all available products, do not need to hide Route as a product.

If you currently have a navigatable collection on your store which references all products in your store, please complete the following steps to hide Route from your product listing:

1. Create a new collection excluding Route.

Future_People___Collections___Shopify.jpg

2. Set collection conditions to reference All Products (Excluding Route).

Future_People___Collections___Create_collection___Shopify.jpg

3. Save Collection, then change the main menu navigation to reference the new collection.

Future_People___Menus___Shopify.jpg

4. Select the Shop All navigation link.

Future_People___Navigation___New___Shopify.jpg

5. Remove the former collection reference.

 Future_People___Navigation___New___Shopify_2.jpg

6. Select new collection All Products (Excluding Route).

Future_People___Navigation___New___Shopify_3.jpg

7.  Select Apply changes.

Future_People___Navigation___New___Shopify_4.jpg