What is hybrid coverage?
Hybrid coverage currently allows you to customize who pays for package protection based on a customer’s cart value. This feature is currently available to all merchants on most Route-supported platforms (Shopify, BigCommerce, WooCommerce and API). Benefits include:
- Peace of mind for your customers, seeing a brand that helps ensure delivery and protection for their orders
- Try a new feature that can help you increase average order value pre-holidays
- Ensure that your highest value orders are covered
Your CSM can help enable hybrid coverage or you can use this form.