This guide contains steps on how to implement the Route Protect asset on the checkout option(s) on WooCommerce.

After Completing Route Onboarding

Check if Route Protect is enabled:

• Go to the Merchant Portal > Admin 
• You will go to Route Configuration and see Route+ Package protection
• You will be able to see if it’s enabled or disabled. 

Staying Enabled

To confirm if you are properly enabled

• Navigate to your site and add any product to the cart 
• Go to checkout and confirm Route widget rendering

• If the Route widget is NOT rendering you will need to return to the merchant portal and go to Route+ Package Protection then Edit and Disable. 

If You are Seeing that Route is Disabled 

• Go to the merchant portal > Route+ Package Protection
• Edit > enable
• To confirm if you are properly enabled
  • Navigate to your site and add any product to the cart 
  • Go to checkout and confirm Route widget rendering

If Route Widget is NOT Rendering

• Go to the Merchant portal
• Select Route+ Package Protection
• Click the Edit pencil, then disable

Need some help? Not to worry! All merchants have access to free, expert implementation from the Route team. You can use this form and our merchant technical support team will file a request on your behalf.