Has my attach rate changed since enabling Cash Back?
Route monitors how bundling Cash Back impacts customer opt-ins. Reach out to your CSM for a detailed breakdown of your current attach rate data and performance trends.
How much incremental revenue has Route generated for my business?
Cash Back is designed to drive repeat purchases and increase CLTV. Your CSM can prepare a custom impact analysis for your next check-in.
Can I offer Cash Back and Package Protection separately?
Currently, Cash Back is only offered bundled with Package Protection. If you'd like to share feedback on separate configurations, your CSM can pass that to the Product team.
Can I track how many Cash Back codes have been created or redeemed?
Yes. Route tracks every code generated and redeemed. Contact your CSM for the most up-to-date redemption and coupon usage reports.
I've seen Cash Back on other sites — can I enable it for my store?
Absolutely. Contact your CSM to confirm eligibility and begin the activation process for your storefront.