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Setting Up and Verifying Banking Information

In order for Route to receive the amount that our mutual customers pay for Route Package Protection, we use Stripe to debit the exact amount of the total premiums.

We debit this amount weekly. Billing notifications are sent on Monday, and you are billed on Wednesdays.

Note: If the frequency of billing ever changes, you will be notified.

Payment Account
Follow the steps below to set up and verify billing information for Route: Login to the Route Brand Portal.
  • In the navigation on the left side, choose the Finance tab.

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  • At the top of the page, choose Account Settings

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  • Under Account Settings, you will choose Payment Account.

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  • You will then choose Change Payment Account and enter all necessary information regarding your account. 

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6. Click Save. Once your bank information has been inputted, Stripe will put 2 micro-deposits in your account. You will need to verify the amounts of the micro-deposits by clicking on the red ribbon at the top of the merchant portal:

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Receivables Account
Follow the steps below to set up and edit your Receivables Account for Route: Login to the Route Brand Portal.
  • In the navigation on the left side, choose the Finance tab.

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3. Under Account Settings, you will choose Receivables Account.

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4. You will enter all necessary banking information and submit. By using the Receivables Account from then on, you will be able to edit your information at any time; which will be located on the bottom right of the page.  

Have more questions about billing? Read about Route Billing & Premiums