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Set Up Your In-App Merchant Profile

Route’s in-app merchant profile allows you to set up a personalized brand profile that includes a brand logo, cover image, short bio, and promotional content within our Route app. 

We highly recommend taking advantage of this easy-to-use profile as it becomes searchable by a growing customer network of 5m+.

To set up your in-app merchant profile, take the following steps:

  1. Gather your profile images according to size and type (don’t worry, there are also reminders within the profile set-up):
    • Logo requirements
      • Recommended size  512 x 512
      • Required type: jpeg or png
      • Max size: 5 MB
    • Cover photo requirements
      • Recommended size: 1080 x 400
      • Required type: jpeg or png
      • Max size: 5 MB
  2. Log into the merchant dashboard.
  3. Under Engage > Branded Content > In-App Merchant Profile, select “Edit”image__4_.png
  4. Update your store name, website URL, brand bio, and cover imageimage__5_.png
  5. Scroll down further to update your brand logo and select your brand causes, and select “Save”image__6_.png
  6. You’re all set!

If you run into questions while setting up your in-app merchant profile, please reach out to your CSM or this contact form for assistance.