Support Menu

Contact Support

Why is my order showing an incorrect delivery date or location?

If the delivery date and location are wrong on your order, it is most likely due to the order number being used as a tracking number in the app. The order number may have been entered manually as a tracking number or the app may have incorrectly pulled in the order number instead of the tracking number. If the latter is the case, please contact us here.

Your order has most likely not been shipped out yet by the merchant. When your order is shipped out, the correct tracking number and tracking information will update in the app. The incorrect tracking number will not affect your order's shipment or delivery in any way.